Frequently Asked Questions
WHAT IS FIELDCRAFT APP?
Fieldcraft is a mobile-based course platform specialising in nature pursuits. We bring you instructional content to help you get closer to the wild.
HOW DO I PURCHASE A COURSE?
Purchases are made on the app. Download Fieldcraft App and register for an account. Once registered you can select the course you want and purchase through the Apple App Store or Google Play Store.
HOW LONG DO I HAVE ACCESS TO A COURSE FOR?
By buying a course, you have lifetime access to it.
CAN I GIFT A COURSE?
You can gift a course by using the gifting buttons within the app. Please note that the gift recipient must be registered with Fieldcraft.
HOW DO I RECEIVE A REFUND?
All payments are managed by Apple and Google respectively depending on what device you have. Your payment is therefore subject to their purchase terms. To request a refund please use the links below.
CAN YOU DELETE MY INFORMATION?
To delete your information off our database: launch app > more > terms and conditions > DELETE. Please note that all purchases will be lost permanently.
FOR HELP WITH THE ABOVE OR ANY OTHER QUESTIONS, PLEASE CONTACT OUR CUSTOMER SERVICE TEAM AND THEY WILL BE HAPPY TO HELP: INFO@FIELDCRAFT.APP